I received an email yesterday that totally made my day.
A customer, who actually found us through Reddit, emailed us their review of our product.
I don't think non-entrepreneurs actually realize what an impact a simple email like this can have.
I've had a couple of really rough weeks. Both stressful days running the business, but also personal stuff with my dad being ill and my sister having a really tough birth of her first baby (seems to be OK now!).
You know how it is – it seems like there's always major stuff happening at the exact same time.
But then I got this email and it filled me with such joy. Someone taking the time to just tell you that they appreciate the product/business you've poured your heart into. It means a lot. Knowing that somewhere there's a stranger, and their cat, enjoying something that you've built.
Emails/reviews like this don't get enough credit. THANK YOU, you awesome people that take the time to leave a review or share your feedback with us small business owners. It means so much more than you know.
What's an email/review that you've gotten lately that meant the world to you? Share it!
**Email in comments**
Posted by DistinctTaste7878
1 Comment
Seems like you can’t add images (?)
Here’s the email:
“Hi There,
I saw a comment you had made on a reddit post asking for sturdy cat wands for cats who tend to break them.
Ellie (long hair) is a vicious hunter when it comes to wand toys and has a ferocious grasp on the toys that leads them to snapping in half. I was getting tired of buying the same plastic toys that I knew she would break, so after reading your comment and looking up the forever wand online, I decided to purchase it.
I was definitely skeptical at first, but after having it for a few days, I can confidently say that my cats and I are fans. I do enjoy the cork handle, as it feels quite nice to hold onto. I also do like the safety pin style of hook for attachments. The rod itself bends nicely, without making me worried it will snap. I also appreciate the little holder to put on the wall so it has a specific spot! I think you’ve made a great product for a specific niche of cat owners 🙂
Best,
X”