I'm happy with my current team of call receptionists / customer support reps, but training new ones has become very expensive and difficult lately. I want to scale my call support team by giving some of my top reps the ability to train an app of some sort, so that the app can handle calls using their strategies.
Is it safe to make the switch to an AI call assistant? Please share experiences and recommended apps.
byu/Tugsmakappa inbusiness
Posted by Tugsmakappa
1 Comment
What I have heard is that it has a lot of glitches still but good enough for a lot of people. I guess, manage your expectations but I see the value in being early to figure it out.