Hey everyone, our team is fully remote now, and IT has become a constant headache. VPN issues, account access, cloud file permissions, random software updates—stuff that never used to matter when we were in the office.
We’re thinking about talking to an MSP to help manage everything, but curious how other remote-first small teams deal with IT. Do you handle it in-house, outsource, or just wing it?
How do you handle IT when your team is remote?
byu/Global_Routine_6123 inbusiness
Posted by Global_Routine_6123
3 Comments
We went fully remote last year, some couldn’t access files, software updates failed, security was a mess. Switched to an MSP and it’s night and day. nomore 3am panic calls.
For us, the biggest problem was consistency. Each person had a slightly different set up, different software versions…total chaos. The MSP helped standardize everything and handle off-hours issues.
If the environment is small, you could try to manage it internally, by having an IT engineer that will handle the relevant technical tasks.
Alternative is an MSP, but for quality, and efficiency the cost would be the same, or even a bit higher than hiring an IT engineer directly, depending on the required services. If you hire one of the low cost MSPs, expect a basic service, with delays, mistakes, and a mess generally.
Don’t hesitate to reach out with your business/technical requirements, and we can discuss further.