A couple of years ago I opened an investment account and while doing all the paperwork to do this I specifically asked to sign a document saying they cant give out or change my account information unless Im physically there since its easy to replicate anyone's voice with AI now.
Fast forward to a week ago my wife tells me she got my stuff for filing income tax from them because she was grabbing hers aswell since we have two different accounts(she started hers long before me)
I dont really mind but it did kind of annoy me because I signed a document saying they specifically cant do that.
Its fine that my wife grabbed my stuff for me but at the same time it mildly concerns me about what else they would do that I didnt allow.
Sorry im venting it just really surprised me they did that because if they let that happen how do I know they wouldn't allow anyone pretending to be me over the phone make changes.
I dont know if I should be annoyed or not
byu/ProotzyZoots ininvesting
Posted by ProotzyZoots
10 Comments
[deleted]
nobody wants to hear you bragging
If wife doesn’t have authorization they really shouldn’t have done that. I’d bring it up to the branch manager.
Reputable brokers don’t just hand over another customer’s documents even if they are a spouse. She must have permission and based on this post alone i can tell there’s something you either left out or don’t understand.
Is your wife on the account in any way?
What did they say when you brought it up to them?
Tax information might not be part of that since it’s mailed out
What do you mean they gave it out? Did she show up in person and they handed her documents for an account that she is not authorized on?
Report them to the SEC through regulation S-P or to FINRA.
Utterly appalling, and of course you have to bring the incident to their attention.