What does “Crypto Deposit Campaign Clawback Reference Invalid” mean?

Forgive me I’m no crypto expert, I mainly use it for crypto casinos, never had this before after using crypto.com for a few years, the only thing I can think of is that they has some kind of 2% promotion on crypto deposits when I’d be withdrawing my winnings, tried doing a withdraw to SOL first (didn’t work) then tried ETH just to make sure, also didn’t work, no idea what this is or could mean? Any help?

I don’t use a crypto.com card or anything like that either, had no notifications about any changes or what you have you