Product Changing Atmos Ascent to No AF Bofa CCR

I've held the Alaska Airlines Atmos Ascent card for a year, and my second annual fee posted on 2/28 last month. I called Bofa in early March to request a product change to a no annual fee customized cash rewards (CCR). That process went through sucessfully, but I am still seeing the $95 annual fee posted to my account in the transaction history. I thought this second annual fee should be waived since I product changed to a no AF card within 30 days of the second AF posting?

I called Bofa earlier and the rep said the only chance this second AF could get waived is if I cancel this Bofa CCR. Is that correct? I thought the standard protocol was to close/product-change within 30 days of the next AF posting, to avoid having to pay the AF twice.