We are in the process of selling our home. As one of the conditions of selling we had to get our HVAC unit serviced and its functionality verified via a letter from a licensed technician.
The technician came and confirmed everything was in working order, and mentioned a few things that we could do if we wanted.
The HVAC company then sent a letter confirming that the units are operational, and included the recommendations in the letter.
We asked them to remove the recommendations as our agreement with the buyers only stipulated that the unit is serviced and functional. We are holding $5k in escrow for 90 days post closing for any potential repairs needed for heating and cooling.
The HVAC company is refusing to issue a letter without the recommendations unless we use them to execute on the suggested services to the tune of $500, on the grounds that they would somehow be held liable for any future issues with the unit.
We’ve suggested they rewrite the letter stating that the unit is currently functional but they can’t guarantee its future functioning, and they’re still refusing to issue a letter.
Curious about opinions here? TIA!
Posted by WinstonSophie
3 Comments
I 100% agree with the HVAC company. You do not have to choose them for any repairs, they know that. They stated the units are operational but don’t want to be shady about potential issues. When I write up summaries, I am as detailed as possible, CYA is huge in the industry. $500 tells me any deficiencies they found are minor
Let them put the recommendation on it. They are just recommendations but not required. You met your requirements.
Remember you call always tell your buyers no. If the buyers got their own HAVC tech they would get the same recommendation.
I sold my house and the HVAC system was 2 years old and services twice a year. Buyers sent out their own tech, they had recommendations for it. The tech himself was pissed he had to do the job when he talked with me but he was pissed and let info leak. Said it was such a waste of time to bother doing this on a 2 year old system under warrenty but they put “recommendations” on the report. I knew it was coming from the buyers they wanted concession on it and I told them NO.
>As one of the conditions of selling we had to get our HVAC unit serviced and its functionality verified via a letter from a licensed technician.
Condition 1: HVAC unit has been serviced.
Condition 2: HVAC company has given you their service report which verifies functionality in writing.
Both conditions have been met.
I would just give the service report to the seller. Your contract doesn’t require that you complete $500 worth of recommendations.