What can i do i have the login link but forgot my email it always asks for mail verification and the support is not helping i opend 3 tickets and they keep ignoring me after they send me an automatic answer. When i click the login link it shows me Internal error
I got my mnemonic phrashe from before 2016 from blockchain.info but cant access my acc
byu/MainIllustrious9334 inBitcoin
Posted by MainIllustrious9334
2 Comments
[Blockchain.info](http://Blockchain.info) support has been absolute garbage for years, especially with older accounts. If you still have the actual seed phrase tho you don’t need their platform at all – just import it into a proper wallet like Electrum or Bluewallet and bypass them completely
They have your keys so there’s nothing Reddit can advise. You can read their complaints handling pdf here [https://www.blockchain.com/legal/blockchain-europe/complaints-handling-description/](https://www.blockchain.com/legal/blockchain-europe/complaints-handling-description/)