I have multiple Amex cards, however one of my cards has been repeatedly used by a thief.
The first time, when a card was shipped to my house, the envelope never arrived and someone was able to just use it (I think the UPS/Fed Ex person may have just stolen it, package thefts are not common in my neighborhood, and usually credit card envelopes aren't even visible from the street or side walk due to the entrance structure).
I call Amex and they resolve it. They send a new card with a different number, which I receive.
Fast forward 2 months, this card is AGAIN used by a thief, in another state. The card with the new number.
How is this possible? Can someone tell me how this could have happened? I don't email my credit card information, etc, and I literally only use this specific amex card for groceries (mostly with Apple Pay). I have two other cards (one is the plat) and they've never been hacked or misused. Neither have any of my other cards in the past decade. Is it possible they tried to old, cancelled card and it somehow still worked? It was in the same city.
Same AMEX card keeps getting stolen/used fraudulently? (Even after new number)
byu/MammothVast33 inCreditCards
Posted by MammothVast33
2 Comments
That’s wild that it happened twice with completely different numbers. If you’re only using it for groceries with Apple Pay, my guess would be either the grocery store’s payment system got compromised or there’s some kind of skimmer situation going on there
I’d probably start using a different card at that grocery store for a while and see if the pattern stops
If wherever you have this card stored subscribes to Amex’s cardrefresher service and that data is compromised somehow that could certainly be one of the reasons it keeps happening.
The other obvious but potentially uncomfortable concern is if there’s someone in your household who might be involved.