Hello
I was involved in an accident without involving anyone else, so it was a comprehensive claim.
I dropped the car off at 2/11 at the body shop, and there were lots of delays at progressive side and I also got a rental the same day I dropped the car off.
On March 6th, I asked the field adjuster whether or not he knows when my rental will expire, and if he can extend it.
He then replies exactly as said here:
“Hello. Very sorry for late reply. Extended your rental through Tuesday March 17th. That will be the last day of rental, if needed, as it would be the 30th day. You have 30 days of rental as per your policy. Thank you.”
Now when I returned my rental on March 17th, I was charged with 5 days of rental fee out of pocket which came to around 220$.
Would I be able to fight this and have it be paid by my insurance? My claims adjuster told me that she can’t do anything and only the field adjuster may be able to help me since he is the one that mentioned.
What are my chances here to get my money back?
Posted by SwotDew
1 Comment
You might have a chance if you have that field adjuster is a Progressive employee and you have their 3/17 statement in writing. Otherwise you may be out of luck.