This is crazy… I bought something off of a site called Belro. Big mistake. After the purchase of a hardware piece they started pinging my CC with transactions calling it a service fee of some crap. I cancel the card and get a new one. Right away I get more transactions. Try a third card and the same thing happens.
Talked to BoA and they say that if a merchant signs up for replacement card info they will give it to the merchant. This is a setting that cannot be turned off.
So now a fraudulent company forever has access to the CC number tied to this account?!?
It’s the 2.75% unlimited cash back. Great card. I want to be able to use this card but it’s not worth having to constantly monitor until the end of time… I guess I’m back to the citi 2%
BoA keeps giving my credit card info to fraudulent merchant
byu/Lord-Nagafen inCreditCards
Posted by Lord-Nagafen
4 Comments
Try reporting the card as lost or stolen. That should prevent your card info from being shared.
This is a payment network feature, not an individual bank feature…specifically the Visa Account Updater or the Mastercard Automatic Billing Updater. The goal is to prevent disruption to recurring payments when you get a new card. On the whole, they feel it’s more useful to customers than not.
This will happen with any new number on the same account. The only sure fire way to prevent it is to opt out or to have the lender move you to a new account (not just change numbers). There are downsides to the latter.
You can try to call customer service again and ask to opt out of the service by *specifically referencing the name*. These reps go off scripts, and if you don’t use the right words, you won’t get the job done.
Some banks let you opt out, and some banks do not. I don’t actually know where BOA stands on it, so hopefully someone else can weigh in with datapoints.
This is probably related to Visa Automatic Updater (VAU). You will have to go through BofA and get them to disable it for you on that CC account, and then re-issue a new card, I believe.
If it’s a MC, it’s called Automatic Billing Updater (ABU), if you happen to have a MC from BofA.
You specifically need to say the card was stolen and fraud charges are present.
Thats the only way to get all new info no one has