Hello guys, my dad is main policy holder on my mums car. Last week on Friday, I added my name onto the car policy as to be a third named driver. I have set the policy to start on Friday 17TH April at 12:00. I have been checking on the app and the policy however my name is still now showing up. I also contacted their customer service ( which is fucking horrible) and they just said that my name isn’t on the policy however last week when I changed it they sent me a letter saying that my policy will be updated and that it will be changed on the 17TH. However j haven’t received any change or anything and I am quite worried that it hasn’t gone through. Does it take a while to get into the system or what? My dad doesn’t know what’s going on either. The next monthly payment comes out on the 19th or do I just wait till then and see if my name comes on the policy or not. Please help. Thank you
Posted by Necessary-Oven-6860