One of the typical questions in a process mining analysis is about the performance of the process. For example, you may have a service level agreement (SLA) with respect to the overall throughput time of the process. With Disco, you can analyze the case duration distribution and you can filter your data to focus on the slow cases to find out where in the process they lose so much time. You can then use the animation to visualize the discovered bottlenecks to your co-workers. In this video, we show you how a typical bottleneck analysis works and we give you two additional tips that will help you perform better bottleneck analyses on your own data.
You can read the following article for further details on how to perform a bottleneck analysis with process mining: