So a week back I posted about building an AI voice agent for a dental office. Got a ton of helpful feedback from you guys, especially about my pricing being way too low.
You were completely right.
What happened:
Someone here actually forwarded that post to their dentist. The dentist reached out asking if I could do the same for their office. We hopped on a call, did a quick demo with their actual phone line, and they were in.
This time I quoted $1197 setup and $497 monthly instead of what I was charging before. Expected some pushback but they didn't even blink. Just asked when we could start.
Made me realize I was pricing based on my effort instead of their problem. They're losing patients every time a call goes to voicemail because people just call the next dentist on Google.
Real results:
First week the system answered calls after hours and booked 4 appointments. The office manager told me they can actually finish their lunch breaks now without stressing about the phone constantly ringing.
What I learned:
Dental offices already budget $2000-3000 monthly for part time reception help. When you frame it that way, the pricing makes complete sense to them.
Also when you charge appropriately people respect your work more. This client trusts the system and doesn't micromanage every little thing like before when I undercharged.
Main takeaway – price based on the value you're creating for them, not what it costs you to make. That mindset shift changed everything.
Anyway just wanted to share since this community pushed me to fix my pricing. Wouldn't have made the adjustment without the feedback here.
Made another 1200$ with AI Voice agent
byu/sicksarkee inEntrepreneur
Posted by sicksarkee
4 Comments
Congratulations!
Dentists usually pulling in $200,000-$900,000 a year
Figure out how to bump those numbers to 500,000-1,200,000
Give the AI access to patient data (while following any hipaa regulations) – Appointment on Monday? The ai better be calling to confirm the appointment on wed/thr the previous week. When is the last time a cleaning was done, when is the last time fillings/xrays/whitening was done, birthday coming up? ai calls the client, congratulates the birthday, asks if they might want a whitening performed so they are ready for bday party – nice white teeth for those pics! As an example… patient hasn’t been in for a year, ai calls and asks why, asks if they would be interested in a cleaning or so on…
Make the ai powerful enough to MAKE money, not just take orders…
….although, you’ve been posting this a dozen times to multiple subs, and you have a realtor version, a story writing version, etc – you’re just a typical reddit solicitor/spammer
I dont really do it on that scale, but there are other systems implemented with the agent. Follow ups, reminders, even outbound calls if client wants it.
Very cool. Value based pricing can be incredibly lucrative and give you differentiation on quality of the experience instead of amount of time spent. I’ve admired bold pricing models that pay based on a percentage of money saved or value created, but rarely see anyone actively pulling it off.