Back in November, I had a cough that last for a little over a month, so I finally decided to go get some antibiotics.

    I have pretty good insurance with UMR, and before going, checked to see if MinuteClinic was in network (it was). Since then, I've received a bill for the full amount rather than the $30 copay I paid up front. Insurance denied the claim due to it being a "general exclusion (retail clinic".

    My question is why is MinuteClinic showing as In-Network if nothing there is covered? Am I wrong to be completely confused on the point of "network" if it can be overwritten by some weird fine print at the back of my EOB? I never would have went in had I known this would be the case

    Went to MinuteClinic to get antibiotics for cough/sore throat, left with $300 bill
    byu/ToeyGowd inInsurance



    Posted by ToeyGowd

    4 Comments

    1. This isnt an in network vs out of network issue, there’s a hardline denial based on the place of service (walk in retail clinic).

      Now, I’ve never seen this kind of exclusion before, so I suggest calling UMR to get more information on this denial.

    2. lost_dazed_101 on

      You stated it’s in network so it doesn’t matter what they’ve decided tell them when you call you’ll be reporting them to the insurance commissioner if they refuse to pay it when you call. And then file don’t just threaten it do it.

    3. Primary-Quail-4840 on

      Capitalism and private equity! These used to be $75 flat fees without insurance but private equity realized that they could bill insurance big money and they could care less if it was a high deductible plan or not, they get paid either way.

    Leave A Reply
    Share via