Got a call, and she stated she's a case worker from the department of insuranc and that my file came across her desk because it was incomplete.
I asked her what she meant by saying shes "from the department of insurance." she said she works for them. I asked her to confirm again, and she did. I asked her if she knew that shes committing a criminal offense by impersonating a government official, she then hung up. also worth noting that I use an AI call assistant to block spam calls. The call assistant always asks callers to identify themselves and she identified herself as "State of Arizona Case Worker".
5 minutes later a guy calls me and says that I must have gotten disconnected. My fiance records this entire conversation. I let him know that stating they're with the department of insurance is misrepresentation. He then pivots to "its her first day" and what she meant was that we work *with* the department of insurance. I ask in what capacity, dont really get a straight answer. I then ask him "does the DOI pay you a salary". He says no. I then let him know what hes doing is using a government agencies name to gain unearned authority and manipulate people into buying life insurance.
he wont admit hes doing anything wrong and continues to say he works with the department of insurance and eventually gives me his license number. He now starts to say that because he's licensed that means he works with the DOI.
He then says AGAIN towards the end of the call that hes from the department of insurance.
Should I report this? On one hand I dont want to ruin someone's livelyhood if it was just an honest mistake – he was only licensed October 2025. Maybe hes just an idiot?
On the other hand, what theyre doing isnt right and I know had it been my parents or many other people I know they would have fallen for it.
Got a call yesterday from someone claiming they're a "case worker from the department of insurance" trying to sell me life insurance. I told her what shes doing is illegal, she hung up, then another guy called me and continued to claim affiliation with the DOI
byu/OfferSuspicious9047 inInsurance
Posted by OfferSuspicious9047
3 Comments
Yes, you should absolutely report this. You are correct that these are bad actors and that they’re lying to people. Even if he’s just an idiot, someone told him that this is OK, and I suspect that this is a boiler room operation.
I don’t do life insurance, but if one of the people that works for me did anything equivalent, terminating them would be on the table.
Sure, report them. It’s either a scam or scam-adjacent. Life insurance agents don’t need to masquerade as government officials to do their jobs. This is likely a phone-bank call center where they likely train their employers to use all sorts of questionable techniques to overcome most people’s tendency to hang up on these sorts of calls. Whether that means they’re also selling questionable products is anyone’s guess, but if they’re cold calling and pretending to be part of a government agency, I doubt they’re entirely on the up and up.
Will reporting them do anything? Maybe, but probably not. Perhaps if there are enough similar calls, someone will do something about it. But don’t assume any of the info you received (phone number, names, license number) are accurate – all of it can be spoofed.
It’s not an honest mistake. They are reading from a script. Report it.