At-Fault Driver Is Avoiding Contact… How Do We Move Forward?

During the recent east coast ice storm (late Jan), a driver hit my husband’s parked car, then continued sliding and ended up hitting my car as well. Both vehicles were damaged.

The entire incident was captured on my security camera, and neighbors also recorded videos and took photos. The license plate is clearly visible in the footage, and multiple neighbors witnessed it and spoke to police.

Police ran the plate and the registered address is a block from us — his parents’ house. Officers went there, but his parents said they don’t know where he is and that he doesn’t have a working phone.

My insurance contacted his insurance to start a claim, but they won’t process anything without speaking to him directly. Since he isn’t responding, everything is stalled.

Police told us they can’t tow his car or pursue prosecution because the damage doesn’t exceed $2,000, so we’re basically at a standstill.

It’s frustrating that despite clear video evidence and witnesses, nothing can move forward because he won’t cooperate.

Has anyone dealt with something like this? Is letting our insurance handle it and pursue subrogation the best next step?

Thankfully no one was hurt — just trying to figure out how to get this resolved.