ok so wtf is going on with allstate
i had a claim for a bluetti eb3a power station right, thing was messed up cuz it caught on fire when I plugged it in and they told me it was basically a safety hazard and to take it to best buy or home depot
so i’m like ok and i take it to best buy and get rid of it like they said, and they told me it was all done and they’d send me the check and i could get rid of it
NOW they come back asking me for:
– full pics of the item
– serial number
– pics of damage
like ??? how am i supposed to do that if i literally did what you told me and don’t have it anymore
then they deny my claim saying “we don’t cover items not in your possession”
AND it gets worse
a week ago they told me they were sending me a check and i’d get an email confirmation… never got anything
i call back and they’re like “yeah we don’t see that in the system”
Like not to hate on any of the foreign people but I can barely understand them and bro how can they like mess this shit up so bad. They keep records of the calls no??? Can’t they like look back at them? Like they literally said dispose of the thing now and then I’ll send you an email with Afidavid so they can like confirm I’m not tryna do insurance fraud or something.
allstate protection plans is actually insane bro 😭
byu/polanix3chicken inInsurance
Posted by polanix3chicken
1 Comment
Allstate protection plan is def a store option plan so it’s a bit tougher as it’s going to be closer to a warranty agreement than a normal insurance plan. Most claims are the same though required information is always photos of damages, serials of product, and photos of prior to damage. Unfortunately the customer service rep may have steered you wrong but you can escalate it up to a supervisor who may be able to assists.