three years ago i was convinced paid advertising was a scam. i genuinely thought paid advertising was a giant scam for like two and a half years. not joking. i told people not to bother. i was that guy.
heres what i had tried by the time i hit rock bottom with it. google ads, meta, a couple display networks nobody has heard of, two separate agencies (one of which charged me $4k a month and i still have no idea what they actually did), every youtube tutorial i could find, and about a dozen different "proven frameworks" from guys whose entire personal brand seemed to be standing near expensive cars they definitely didnt own.
total spend across all of it, my own stuff plus helping some people i knew, was somewhere around $340,000 over about three years. some months were better than others but the overall picture was pretty grim.
and the conclusion i kept coming back to was that ads only worked if you were already big. like the budgets required to actually compete were only accessible to companies that didnt need the help anymore. for everyone else it was just a slow bleed.
i was wrong about that. but the reason i was wrong is kind of weird.
the problem wasnt the platforms. wasnt the budgets. wasnt even the targeting, which is literally all any agency ever wanted to talk about, targeting targeting targeting, like if we just found the right audience everything would magically work.
the actual problem was that i had a vending machine brain about the whole thing.
put money in. customers come out. machine not working, fix the machine.
so every time results were bad i would switch something. new platform, new agency, new creative, bigger budget. treating it like a broken vending machine that just needed the right repair.
but heres the thing nobody explained to me clearly enough early on.
buying something is not a vending machine transaction for the actual human on the other side of the ad. its a whole journey that happens mostly in their head over days or weeks or sometimes months. they see your ad, maybe theyre a little curious, they click around, they leave, they forget about you completely, they see your ad again somewhere else, they google you, they read a review, they compare you to three competitors, they think about it while doing dishes, they mention it to their partner, and then maybe six weeks later they come back and buy.
that whole thing is happening whether you built your advertising around it or not.
i was not building around it. not even close.
every single campaign i ran for the first two years assumed the journey was: see ad, click, buy. and when people saw the ad and clicked but didnt immediately buy i called it a failure and started changing things.
what i was actually doing was paying to introduce myself to strangers and then immediately asking them to marry me.
anyway. the shift that eventually changed everything was this.
i stopped trying to get a sale from cold traffic and started just trying to get the next small step.
cold traffic is curious at best. so instead of trying to sell to curiosity i started trying to give curious people something genuinely useful. a piece of content, a specific answer to something they were already wondering about, a free thing that actually helped them. something that made them remember me for a good reason.
then once someone had taken that step i talked to them completely differently. theyre not a stranger anymore. now i could be more direct about what i do and what it costs and why it matters.
and then for people who had engaged a bunch of times but still hadnt bought, different conversation again. these people are interested but somethings in the way. so instead of selling harder i tried to figure out what the objection was and just… remove it. testimonials, guarantees, answers to the exact fears people have right before they talk themselves out of buying something.
three completely different groups. three completely different conversations.
when i rebuilt things around this the difference was kind of uncomfortable honestly. like why did this take me three years and $340k to understand.
not because i found some secret. not because i got lucky. just because i stopped fighting against how people actually make decisions and started paying attention to it instead.
if youre running ads right now and theyre not doing what you want, before you do anything else, just ask yourself this one thing.
am i trying to get a sale from someone who doesnt know me yet?
because if yes, thats probably the whole problem right there.
happy to get into the weeds on any of this if its useful, ive got a lot of scar tissue on the topic
I spent $340,000 on ads over 3 years and almost quit. here's the one shift that changed everything.
byu/RobertrLyon inEntrepreneur
Posted by RobertrLyon
1 Comment
this was the exact realization that led us to build ad-vertly – marketing needs to be a continuously running system, not a series of hope-and-pray campaigns. curious what you think the biggest blocker is for most founders making this shift?