Throwaway account. Looking for advice.
I had a 10 year old LG refrigerator that was attempted to be repaired a year ago by LG for a bad compressor. I called LG directly and they said they could repair it and I paid them $400. LG came out and said they replaced the compressor but 2 days later the frig still didn’t work. I called numerous times to LG to get them to come back to repair the issue but they never did anything additional so I initiated a chargeback. I won the chargeback.
Today I receive a $400 debt collection from tsi / trans world systems. Obviously I want to fight this. But I have perfect credit, never been late paying any bills with no debt so don’t want to mess anything up.
Any thoughts on best way to address this?
TSI debt collection from chargeback – options
byu/Kooky-Dog-2965 inpersonalfinance
Posted by Kooky-Dog-2965
1 Comment
Small claims court against LG is your best bet. Make sure to throw in your cost to have them served, filing fee, postage on envelope. Also a few hundred dollars for, ‘damage to credit score’. Agreeing to have that reduced or removed gives their lawyers a little ‘win’ when they call you to settle the suit. It’s a small manipulation tactic that works well on people who always have to make a change or have a say- throw out something that you can agree to discard.