I have an insurance broker who shopped around for me and National General ended up being the best deal for auto and home, by a large amount. The broker said NatGen’s service is much better since Allstate bought them in 2021, but I really can’t find anyone saying anything good about their customer service or claims process? I’m leery about switching to them based on what I’ve seen, but wondering if it’s a case of only the angry ones leaving feedback. If anyone has experience with NatGen (good or bad), I’d love to hear it! TIA!
(I have no speeding tickets, no dui’s, good credit, and 1 storm claim on my house for reference)
Posted by DetroitFe
2 Comments
NatGen or NatGen Premier?
There can be two things true at once:
1. Generally speaking, most of the big national companies are pretty similar. You kind of have the right thought though — Nobody writes reviews online when they are in an accident and everything goes okay.
2. With that said, Nat Gen is closer to a non-standard provider. The fact they are owned by Allstate helps.
Personally, if it was a big savings, and I had an agent. I’d take the savings and just hope I get a good adjuster or can annoy the living shit out of them if I do have a claim.