Wise closed my account and trapped me in an endless support loop — anyone else?

u/Wise I have repeatedly submitted all requested documentation (including proof of payment), yet I keep receiving circular responses and new requests without clear justification. My account is closed, making it impossible to follow your instructions to upload documents in-app. We have complied with all requirements and chose Wise specifically for its promised speed, as the transfer was needed to purchase a musical instrument — an opportunity we have now missed due to these delays. This handling is unacceptable. I am requesting immediate escalation to a responsible case handler and a complete, final list of requirements to resolve this matter. For your awareness, I have already contacted the relevant regulatory authorities and media, and will continue to pursue this if not resolved promptly.