My Hertz agent told me that my car insurance USAA would not cover the time the rental car is out of service for repairs if I got a wreck in the rental car; that while it's in for repairs Hertz would be charging me as if I was still renting the car and USAA wouldn't cover that. Is that correct? I called USAA and they said they don't know the answer to that that the only way you could get an answer is if you made a claim and an adjuster worked out the claim.
Posted by ramkuma1
5 Comments
Still also charge you for the diminished value of the vehicle, after the repair. So they’re not lying to you.
Do you have loss of use/rental coverage on your policy? Were you at fault for the loss (if there was one)? If not, the at fault party’s policy could/would reimburse if there was coverage, limits were good, and liability accepted.
If you used a credit card that has rental car coverage, it would pay for the loss of use if it’s not covered by your own insurance.
If your policy has rental reimbursement coverage, it may provide a per day loss of use amount, but the wording of the coverage would be critical.
Loss of use payment could only be paid under rental reimbursement coverage and not under Comprehensive or Collision coverage.
If a rental is damaged that other other party was driving then the claim would be a property damage claim in which loss of use can be a part.
A lot depends upon how much they charge for loss of use. Some rental places charge ridiculous amounts for LOU. We would pay what we would normally pay for a rental for LOU. The rental company can either accept that and call it good or pursue the renter for the difference.
Some insurance companies might pay the full LOU bill, but you really can’t say for sure until the claim is in front of an adjuster.
Also, some rental companies use a third party company to handle the claim and that company charges an admin fee. The rental company will try to recoup that fee as well. Most insurance companies will not pay those admin fees.
If you get a damage waiver from the rental company, you just hand them the keys and walk away. Its up to you to decide if that is worth the extra +/-$20/day more in case of damage.