More and more retailers nowadays are offering some form of “shipping protection”. The idea is that you pay a few extra dollars for the online retailer to “protect” your product in shipping. If your package is lost or damaged, they will replace it or refund it.
What they won’t tell you is that, in the majority of cases (may not be universal everywhere, but is the generally accepted standard in the US) is that the seller is already responsible for the delivery of your product. Regardless if you’ve paid the extra dollars. You purchased the item with the understanding you would receive the item in the advertised condition. Even the FTC suggests to file a chargeback if an issue arises and a seller is uncooperative.
https://consumer.ftc.gov/consumer-alerts/2022/12/what-do-if-your-online-order-never-arrives
So, next time you see “Shipping Protection”, save your money. It’s not shipping protection, it’s the option to give the retailer free money. A lot of less-reputable retailers will also have the box checked by default. So, be careful you don’t buy it unintentionally either.
https://i.redd.it/szeljjhm8d0h1.jpeg
Posted by RelayFX
4 Comments
probably similar to apple. If it says delivered, they are not responsible if the package is lost after that.
Shady practice putting it below the checkout button and in smaller font than most of the stuff above it
Omg it’s like an Acknowledge Our Business fee.
Yep. This is just a way for them to squeeze out a few extra dollars for something that already is their responsibility and obligation.