Keep your lounge access and your $50 credits for luxury department stores. Actually fight back for me, save my time, so I don’t have to deal with bullshit. There was a time when this was standard in the credit card industry, but now that anyone with my credit card number can put any bullshit charge they want on my card with no penalty or recourse, this is clearly a service worth paying for.
https://www.reddit.com/r/CreditCards/comments/1t9ja4h/id_pay_an_annual_fee_for_a_credit_card_that/
Posted by CassCat
3 Comments
American Express themselves are know to pretty much always side with the customer. This is why many people don’t take AmEx besides their higher transaction charge.
You are looking for American Express. Not sure about their other cards – but the service you get with the Platinum is top notch when it comes to fraud/chargebacks. Annual fee: $900/yr – but you get to join the coupon game to try to recoup that.
I’m sure the service level is the same with Gold and BCP though.
I’ve never had a card issuer deny a chargeback. I’m sorry you had a bad experience, but I think that’s the exception (at least as far as major issuers go).