I booked a fd through novio then I think let's close the fd after 7-8 days then there is showing cancellation charge 708.
Than I call them and clarify that why these charges then they clarify if you closed within 1 year than these charges deducted. So i tell me I use this card not cancel but after 2-3 days I got message that your fd closed and refund initiated after deduction.
Then i contacted sbm and novio and send many emails but they are sends you fd closed and refund initiated not giving reason why closed
Thren i raised complain on rbi ombudsman regarding this matter not they email me that erroneously your card closed and 708 rupees will be refunded.
Now how I claim compensation for their mistakes?
And tell me other things that helps me for compansation?
This matter is Feb 2026.
SBM bank closed my credit card erroneously.
byu/civamyadav inCreditCards
Posted by civamyadav
1 Comment
That’s really frustrating when banks mess up like this and then act like nothing happened 😤
You should definitely push for compensation beyond just getting your 708 back – maybe ask for interest on the amount since Feb, any fees you had to pay because of their error, and compensation for all the time you wasted dealing with this mess. Keep all those email chains as evidence and maybe escalate further through RBI if they don’t cooperate properly 💀