So my dad is overseas and not close to any physical agents to request a password reset in person. Every time he requests a password reset through the mail it expires before it even gets to his mail box. Mypay only gives him an option for mailing. Is there any other source that he can go to or that I can do here in US to help him with this?
Mypay Password reset expired by the time i get (OVERSEAS)
byu/Additional_Tune8660 inMilitaryFinance
Posted by Additional_Tune8660
2 Comments
By mail do you mean email? He can give you access to his email. If he used his gov email his only option is to keep trying.
Can he not use his CAC?