I have a large student loan balance and was originally on SAVE and they refuse to provide me with actual support. I can’t get into a working payment plan, discuss options with anyone, etc.
On top of that I volunteered to make 7K in payments since 2026 started (not including prior payments earlier of course).
If you have this company be warned that they are going beyond incompetence and actually fighting me to prevent legally required service.
Aidvantage is literally a criminal enterprise
byu/Drugkidd inStudentLoans
Posted by Drugkidd
1 Comment
Man that’s wild they’re actively fighting against you even when you’re trying to pay them. I had similar issues with loan servicer few years back – they would somehow “lose” my paperwork every time I tried to get in income-driven plan.
The whole system feels designed to make you give up. Have you tried reaching out to your loan ombudsman? Sometimes external pressure helps when these companies decide to play games with your account.