Insurance told me to tell the body shop that I'm turning the car over to them. I asked how much am I getting for the total loss. She said I'd get a call from that department.
I'm nervouce about turning over my car before I know what they are going to pay me. is this the normal procedure?
Posted by CiscoLupe
2 Comments
Yes. Do you own it? If it says that the body shop storage fees will accumulate that you’ll be liable for.
Heya – we got this question yesterday, so I’m just going to paste my answer here. Let me know if any of this doesn’t make sense 😊
First, this is a completely reasonable question. I’m sincerely glad you’re here to ask.
You’re not setting yourself up for failure by releasing the car, I promise. Some context that I hope helps:
* The collision center gets paid by the day to store it if they don’t do repairs.
* You will be on the hook for those storage costs if you don’t release the car.
* The insurance company will tow it back to you (free) in the event that you want to keep it or you refuse to sign the title or whatever.
* This is a completely routine, normal business practice.
* Releasing the car will not in any way negatively affect your settlement. (Not releasing the car absolutely will result in you having to pay storage fees though.)
Hope the rest of your claim process goes uneventfully.