So I recently began receiving notifications from a checking account I have with Capital One for years without using it. When I went to check, there was a secondary holder on the account with a name I have never heard before. This person has been adding money and paying for things with my account!!! Even when I get bank statements from the app his name is there!! I’m now with their fraud agent at the phone as I’m typing this. They told me it’s just a glitch, and to hold until they can give me a concrete answer, but what kind of “glitch” would add a secondary person to your account with money being moved!!!!
I’m sharing this with hope of finding what can I do regarding this, everything sounds sketchy, even the agent excuses til now…
Unknown person as a secondary holder on checking account
byu/Brumoz inpersonalfinance
Posted by Brumoz
4 Comments
All you really can do is wait for C1 to get back to you.
Sounds like you need to open an account at a different bank, have your direct deposits updated to the new bank, and start transitioning your ‘bill pay’ bills to use the new bank as well.
Once Capital One has gotten your account sorted out and returned any money you might be missing, I’d transfer all of that money to your new bank and close the C1 account. If they’ve done this once, it’ll happen again, and what happens if the person who was adding money to the account claims they were missing money? It’s just too much of a risk to stay with clowns.
You know what is funny? I got this Capital One ad right below your post: [https://www.reddit.com/user/CapitalOne/comments/1so2vwl/megapost_your_checking_account_shouldnt_be_the/?p=1&impressionid=5450553026433523195](https://www.reddit.com/user/CapitalOne/comments/1so2vwl/megapost_your_checking_account_shouldnt_be_the/?p=1&impressionid=5450553026433523195)
Maybe leave them a comment since they want to disguise their ads as real posts.
Do you have a common name? My name is Michael Smith and I used to have all sorts of mix ups with the bank