Hey everyone, I’m beyond frustrated. I made a Litecoin (LTC) deposit to Crypto.com hours ago.

    • Transaction Status: Currently at 20+ confirmations on the blockchain.
    • The Problem: Crypto.com requires 12 confirmations. I have surpassed that by a mile, yet the funds are nowhere to be seen.

    The "Support" Experience: I contacted support to ask for a technical reason for the delay. Instead of help, the "Support Specialist" told me to "kindly stop spamming the chat" and kept repeating the same "no worries, just wait" script.

    I have provided the TXID and proof that the blockchain work is done, but they refuse to escalate the issue or admit there’s a technical glitch on their end.

    Has anyone else experienced this recently? It’s one thing to have a technical delay, but it’s another to have support lie to you and accuse you of spamming when you're asking for the funds you've legally sent.

    Unacceptable support experience: LTC deposit stuck for hours with 20+ confirmations. Support is gaslighting me and accusing me of "spamming."
    byu/Hungry-Belt-9524 inCryptoCurrency



    Posted by Hungry-Belt-9524

    1 Comment

    1. LTC had a reorg recently, might be related.

      exchanges may require more confirmations/time because of it

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