Hi all. An update on my realtor situation from a few weeks ago. Since she owns her own brokerage, there’s no one above her to escalate to.
The issues have continued: she’s misplaced paperwork, including the part of my contract outlining early termination fees, and she never arranged professional photos, something many of you flagged as a real problem. She goes weeks without any communication with me, frequently takes several days to follow through with requests I’ve made, or to answer texts.
Yesterday, I reached out directly to express my disappointment and suggested professional photography as a way to generate some interest. She read my message over 24 hours ago and still hasn’t responded.
At this point I’m weighing my options. Ending the contract early would cost $300 plus reimbursement for expenses already incurred (360 video, listing boost). I’m a teacher living paycheck to paycheck and do not have that kind of money without asking family for help. The contract was for a year (which I know now a lot of people said that’s way too long). This is my first time selling a home and I am learning a lot.
I’m just wondering if there is a way for us to end the working relationship without me having to shell out hundreds of dollars?
Update: no showings after 2+ months
byu/jamjamgayheart inRealEstate
Posted by jamjamgayheart
3 Comments
File a complaint with the state realtor licensing board. This may encourage her to let you out of the contract, and eat her costs.
Were you not given a (full) copy of the contract you signed? That’s an ethical violation, probably the main one here from what you post.
Misplacing paperwork, not really a violation. Not taking photos, only a violation if that was specified in your contract. Taking days to respond to you contacts, probably not an ethical violation but lame.
Aside from those things I’m not sure I see any violations, but no one wants to respond to a complaint even if it’s unsubstantiated.
I might try one more text, I’d offer to pay the $300 termination fee but nothing else. Ask her to respond within 24 hours or you will file an ethics complaint against her with the licensing board. I’d also threaten to post factual reviews on yelp etc, that outline how unhappy you are with her service.
Tell her to pound sand and block her. Problem solved.
Just let contract expire? Wait 6 months? It doesn’t last forever? Or you need to sell now and fast? If you need to sell now just drop the price and it will sell.