Question on auto.insurancr

My daughter and her husband got rearended in her car with her husband driving. He is nowhere on her car title, car loan, or insurance Friday he gets a check in the mail for diminished value in her vehicle. Her name was not on the check, but it was for her Kia. What gives. Ahould the other man's insurance company not made the check to her and Kia? I have been an insurance agent for about 8 years, and I had never heard such a thing. Basically, my daughter got nothing, and her husband got the money, which he said was going into his private account. Someone, please explain this to me, if you can.