So my daughter is moving from out of state and found a home that looked perfect. She did "walk through the home" with her realtor so she viewed it from her phone. She put an offer in and it got accepted. Then she paid almost $900 for an inspection and it came back terrifying. Needless to say we both drove and met her in the state where the house was due to the inspection. OH MY GOSH… the garage is a complete tear down, the windows were all painted shut. It had a white refrigerator and a yellow oven and the rooms were pink and peeling off the walls. In the listing the walls are a light beautiful tan color NOT salmon pink, the appliances MATCHED, etc. The more I look at this listing the more I feel she should be held accountable in some way. I have seen other houses where it says "AI generated room" on the picture. None of this listing says this. Lucky they were able to get out of the offer due to the seriousness of the inspection. I am just mad they are out the money for the inspection and are now back at square one. Is this legal to use AI and not inform the buyer?
https://www.reddit.com/r/RealEstate/comments/1tb7hv3/pissed_off_at_realtors_ai_listing/
Posted by shemichell
9 Comments
A well-written complaint to the agent’s Board of Realtors with honest details about what happened here could be helpful to others.
I would call her broker and demand a refund of the inspection costs. That’s flat out fraud in my opinion and she has no business being a realtor.
Yeah I’ve seen lots of listing that are using ai even just to add decoration. This is why you view a property before putting in an offer. Especially as a first time home buyer and without a trusted agent
Consult an attorney if the realtor refuses to refund.
AI use is certainly problematic and should be disclosed. Materially different representation is generally illegal.
Could she not see in the video walkthrough that colors were wrong? Did her agent not mention it? If the agent didn’t mention the vast discrepancies I would be pissed and certainly not continue to work with them.
Report the agent to the state realtor licensing board. You can email them first and ask to be refunded for your inspection costs, or you will file a complaint, but I’d want to file a complaint that stays on their record even if it cost me $900.
Include screen shots of the listing so you can see there is no disclaimer listed.
My realtor tried to ai our kitchen so that it didn’t even look like staging- it looked like a complete remodels I was like nope, people are gonna be so disappointed when they see why it really looks like.
It really sounds like you are describing a listing in my market. The details are identical. Report it to the MLS it’s listed in. They each have their own rules about this kind of thing. You can also talk to the listing broker in charge about the deception. Don’t miss the fact that your agent hid the condition as well. You’ll have to look into whether this violates your states real estate license law. The realtor association can also be a point of accountability. As others have sad, I would also seek a refund but I honestly don’t know how far you’re going to get with that. It depends on the ethics of the brokerage (s).
Didn’t she walk the house via video conference? Does your daughter know that she should have look at the whole house?