America’s Fast-Food Chains Are Making a Big Pivot—Back to Humans: “McDonald’s and Burger King are boosting training to improve hospitality; ‘Our restaurants seem rushed, impersonal, sterile.’”
https://www.hindustantimes.com/world-news/americas-fast-food-chains-are-making-a-big-pivot-back-to-humans-101789117967624.html
Posted by throwaway16830261
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* “America’s Fast-Food Chains Are Making a Big Pivot—Back to Humans” “McDonald’s and Burger King boost training to improve hospitality; ‘Our restaurants seem rushed, impersonal, sterile’” by Heather Haddon (September 11, 2026): https://www.wsj.com/business/hospitality/americas-fast-food-chains-are-making-a-big-pivotback-to-humans-3b8bb5b8
* “America’s Fast-Food Chains Are Making a Big Pivot—Back to Humans” “McDonald’s and Burger King are boosting training to improve hospitality; ‘Our restaurahttps://archive.ph/rVX8Knts seem rushed, impersonal, sterile.’” by Heather Haddon (September 11, 2026): https://www.hindustantimes.com/world-news/americas-fast-food-chains-are-making-a-big-pivot-back-to-humans-101789117967624.html , https://archive.ph/rVX8K , https://archive.is/rVX8K ; https://www.hindustantimes.com/world-news/americas-fast-food-chains-are-making-a-big-pivot-back-to-humans-101789117967624-amp.html , https://archive.ph/Jd0sy , https://archive.is/Jd0sy
Paint the entire restaurant grey, make seating uncomfortable, don’t clean tables, remove the soda machine. Force everyone to order through a touchscreen that doesn’t work.
What could possibly happen?
I’d prefer they just hire more people the reason those places suck is because they have 1 person doing 3 jobs. Why is the cashier taking orders non stop while also handling payment while also bagging correcting orders running out the food to curb side all at once.
Your prices are too high, lower your prices.
I do not want more hospitality with my fast food. Every single fast food worker I’ve ever dealt with has been perfectly hospitable granted they may have quirks such as mumbling speaking too fast etc.
I want good food fast and affordable. I don’t want to tip I don’t want to be your friend I don’t want anything but value for my money and time is money.
Do that and you’ve got my money. Oh and I’d rather order from a kiosk.
Hire more robots
It cost just as much to eat at McDonald’s as it does a local restaurant with hamburgers. McDonald’s serves trash food and got greedy with their pricing and people decided to go elsewhere. Shocker.