If the insured is honest, partial or full denial, they lie and give some BS excuse, we have to pay. I deal with PA's (public adjusters and I hate them), attorney's (which tend to be cool at least), court (yes, I have to go to court for lawsuits), contractors that up the price without an Xactimate or at least a detailed estimate that need to have "engineered" cabinets for reasons. Everyone lies in this damn industry, I just hate it.

    The worst, older people, not that they are bad it's just they don't know. I just make up whatever I can to pay them even though their roof is 50 years old, it's not their fault, I don't mind helping them and telling them what to tell me so I can pay them. I can't tell you stories or it could give me away but damn, I hate it. LA is so bad no one wants to work there, they have to pay us extra to work a claim there, rarely people take it, but damn, these people just plain want more and more. We are lacking from people leaving that they are giving us even more work. The customers act like they won the lottery. Just let me send in my contractors, odds are they won't even charge your deductible, and it will be done in a month. No, they want more and more and it drags on for months or even years. Don't ever be a claims adjuster. I did sales and as bad as that was, it is looking much nicer these days. I know I guy that works for an agency, he said I can sell workers comp, easy money, I may take him up on it. More money as well, at least I'm selling hopes and dreams vs fixing dealing with lies.

    Thanks for the rant, tough damn job. If you're wondering I work for the big one, you know the name. And everyone is wondering why insurance companies are pulling out of CA. It's not just the DOI, it's the damn people.

    Thanks again, you can delete this if you want, just needed to vent. I'm sure I'm not the only one.

    https://www.reddit.com/r/Insurance/comments/1cue83n/i_just_need_to_rant_im_a_claims_adjuster_for/

    Posted by DrunkOgier

    2 Comments

    1. 90403scompany on

      For future reference, you’ll get more sympathy and engagement on r/InsurancePros

    2. hollywoodhandshook on

      this is kind of the state of everything in us. look at our repulsive health “care” system. everyone is lying, cheating,stealing, and trying to fob off whatever they can onto the patient. as a society our fabric is so frayed after so many decades of looting and grifting and corporations/judiciary holding it up as legal. i’m sorry for your anxiety.

      what i dont know, as a non insurance person, why is cali worse? is it because you have to ‘accept’ obviously fradulent claims or what?

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