My clients each received an IRS Notice CP53E saying "we couldn't direct deposit your 2025 Form 1040 refund" and instructed them to provide a new bank account number by visiting IRS.gov/account or use the printed QR code.
The thing is their 2025 jointly filed return didn't result in a refund. They owed for 2025. Why did they each get a letter regarding a jointly filed return with no refund? Is this some sort of scam or mistake?
IRS Letter – Couldn't deposit refund. Filed return didn't result in a refund ..?!
byu/ampd15 intax
Posted by ampd15
1 Comment
Check their account transcripts.
Is there an unexpected overpayment?