
Hey everyone, I’m beyond frustrated. I made a Litecoin (LTC) deposit to Crypto.com hours ago.
- Transaction Status: Currently at 20+ confirmations on the blockchain.
- The Problem: Crypto.com requires 12 confirmations. I have surpassed that by a mile, yet the funds are nowhere to be seen.
The "Support" Experience: I contacted support to ask for a technical reason for the delay. Instead of help, the "Support Specialist" told me to "kindly stop spamming the chat" and kept repeating the same "no worries, just wait" script.
I have provided the TXID and proof that the blockchain work is done, but they refuse to escalate the issue or admit there’s a technical glitch on their end.
Has anyone else experienced this recently? It’s one thing to have a technical delay, but it’s another to have support lie to you and accuse you of spamming when you're asking for the funds you've legally sent.
Unacceptable support experience: LTC deposit stuck for hours with 20+ confirmations. Support is gaslighting me and accusing me of "spamming."
byu/Hungry-Belt-9524 inCryptoCurrency
Posted by Hungry-Belt-9524
1 Comment
LTC had a reorg recently, might be related.
exchanges may require more confirmations/time because of it